About Us
Observatorie is a web platform to aid business and service providers in the maintenance and management of industrial assets. Our mission is to work for the success of our clients by providing a dependable, high quality service that best satisfies their needs.
Tools for Asset Owners
Observatorie provdes a platform to collect and share instrumentation and automation asset information, configuration and calibration details.
Tools for Service Providers
Observatorie provdes a platform to collect and share business data with those whose need it, from work ticket generation to managing rates and service agreements.
Tools for Assets
By removing obstacles to data collection and bringing field information into the hands of operational teams, management, engineering and all other specialties better decisions, faster decisions, and safer decisions can be made.
Instrumentation Devices
Document and track instrumentation device information and configuration. Manage and track all instrumentation assets including analog, digital, pulse and multivariable devices.
Flow Meters
Document and track gas and liquid flow meter information and configuration. Support for both linear and differential meter types.
Automation Equipment
Document control system information down to individual modules as well as channel configuration. Capture where field devices are connected to the control system for quick maintenance troubleshooting.
Cause and Effect Diagrams
Create cause and effect diagrams (shutdown keys) for operational review, training, and day to day use.
Calibration Reports
Document and archive instrument calibration records for analog devices, digital devices, pulse devices and flow meters.
Work Requests
Document and track maintenance on instruments. Set up re-occuring preventative maintenance work tasks to notify users of upcoming tasks.
Tools for Service Providers
Digitizing the service provider workspace, bringing data from all important areas into one space.
Work Ticketing
Create work tickets and capture client approval signatures directly from your device.
Quotes
Prepare quotes using the rate information in the system. Link quotes to work tickets to track progess of quoted jobs.
Service Agreements
Record and automatically apply specialty rates for labour and equipment alongside standard rates for labour and equipment.
Client Dashboard
Put all information at your customers fingertips. Allow web access to clients with customizable permissions by customer, area, or specific location.
Screenshots
- All
- Assets
- Service Providers
Pricing
Choose the right tools for your business
Service Provider Tools
$23 CAD
per user / month
- Manage Labour/Equipment/Material Rates
- Create Work Tickets
- Create Hazard Assessments
- Create Quotes
- Employee Timesheets
- Customer Portal
- Email and In App Support
Asset Tools
$29 CAD
per user / month
- Instrumentation Asset Management
- Automation Asset Management
- Calibration Reports
- Work Requests
- Cause and Effect Diagrams
- Email and In App Support
Complete
$45 CAD
per user / month
- Service Provider Tools
- Asset Tools
Frequently Asked Questions
How do you accept payments?
Observatorie uses Stripe to securely store your card information in a fully PCI compliant, SSL, and AES-256 bit encrypted server.
When will I be charged?
Observatorie billing cycles are monthly. Each month we invoice your account’s primary e-mail for the previous month’s usage.
What if I use my account for less than a month, would I still be charged for the whole month?
You will never be billed more than the monthly cost for all users. Accounts are billed daily up to a monthly cap(the number of days in the month). If you use your account for fewer than days than the month contains, you will be billed for each day that the account was active. For example, if you have 10 users at $23/mo and use it for 15 days in September, then you would be charged $115 (going by the daily rate). If you use that account for the full month, then you would be charged $230 (capped at the monthly rate).
Can I have a refund?
We do not offer refunds. If there are extenuating circumstances, contact support at support@observatorie.ca.
Contact
We are always open to questions, comments, and information requests. We are also always improving and updating our system and would like to hear how we can better support your business.
P.O. Box 142
Lindale, AB, Canada
T0C 1W0
Mon – Fri (9:00am – 5:00pm MST)