Observatorie Ltd

Solutions for Service Providers

Business Tools for Service Providers

Work Tickets

Create work tickets and capture client approval signatures directly from your device.


  • Create Work Tickets and manage them through the lifecycle
  • Capture approval signatures and optionally approve using client username/password
  • Supports multiple day work tickets
  • Email, Print and Download work tickets
  • Allow clients to access and approve work tickets through their own dashboard

Hazard Assessments

Create pre-job hazard assessments and capture client approval signature and allow others to sign-on to the assessment.


  • Perform pre-work hazard assessments and attach to work tickets
  • Create any number of job tasks and risk rate each, as well as document hazards and controls
  • Email, Print and Download hazard assessments
  • Accept any number of sign-ons from Employees, Clients, and Third Parties
  • Allow clients to access assessments through their own dashboard

Quotes

Prepare quotes using the rate information in the system.


  • Prepare quotes and manage them through their lifecycle
  • Create any number of job tasks and price each task independently
  • Attach work tickets to the quote to track progess of quoted jobs
  • Email, Print and Download quotes
  • Allow clients to quotes through their own dashboard once completed

Service Agreements

Record and automatically apply specialty rates for labour and equipment alongside standard rates for labour and equipment.


  • Keep track of service agreements with customers
  • Assign labour rates or equipment rates
  • Specify speciality rates by branch office or company wide
  • Automatically apply specialty rates to work tickets

Timesheets

Automatically generate timesheets for employees based on created work tickets.


  • Create timesheets at custom intervals
  • Track Employee hours, rates, and pay
  • Track Employee owned equipment, rates and pay

Client Dashboard

Put all information at your customers fingertips. Allow web access to clients with customizable permissions by customer, area, or location.


  • Review and approve work tickets
  • Review and approve hazard assessments
  • Review quotes
  • View asset information and calibration reports
  • Create a signature and sign documents using email and password if permitted

Pricing

Choose the right tools for your business

Service Provider Tools

$23 CAD

per user / month


  • Manage Labour/Equipment/Material Rates
  • Create Work Tickets
  • Create Hazard Assessments
  • Create Quotes
  • Employee Timesheets
  • Customer Portal
  • Email and In App Support

Asset Tools

$29 CAD

per user / month


  • Instrumentation Asset Management
  • Automation Asset Management
  • Calibration Reports
  • Work Requests
  • Cause and Effect Diagrams
  • Email and In App Support

Complete

$45 CAD

per user / month


  • Service Provider Tools
  • Asset Tools